By using this website or engaging Spotless Solutions, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not proceed with a request for services.
Document summary
The following clauses introduce the primary terms and supporting references for this agreement.
By using this website or engaging Spotless Solutions, you agree to these Terms and to any service details confirmed for your booking. If you do not agree, you should not proceed with a request for services.
Spotless Solutions provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. The exact scope is confirmed before the visit and may depend on the property condition, access arrangements, and the agreed handover requirements.
This section outlines practical conditions of use and administrative handling across two core clauses. Review each indexed entry for the applicable operating rule and consult the linked reference where a supporting policy or governing document applies.
Quotes are prepared after the property scope and condition have been reviewed. A deposit may be requested before the appointment is confirmed, and accepted payment methods may include bank transfer, card, or cash on site, as communicated for the booking.
The property must be ready for cleaning and, where required, empty of personal items. Appointment timing, access, and any weekend availability are arranged by agreement, and the service may be adjusted if the property condition or access differs from what was confirmed.
Internal conditions and reference handling
All website content, text, layout, and other materials provided by Spotless Solutions are protected by applicable intellectual property laws. You may not copy, reproduce, or use them without prior written permission, except where permitted by law.
All website content, text, layout, and other materials provided by Spotless Solutions are protected by applicable intellectual property laws. You may not copy, reproduce, or use them without prior written permission, except where permitted by law.
Services are provided with reasonable care and skill, but Spotless Solutions does not guarantee a particular outcome beyond the agreed scope. To the extent allowed by law, we are not responsible for indirect loss, pre-existing damage, hidden defects, or matters outside our control.
These Terms are governed by the laws applicable in South Africa. Any dispute should first be raised with Spotless Solutions in good faith, and if it cannot be resolved informally, it may be handled in the competent courts or other lawful forum with jurisdiction.
Clause 07
These Terms are governed by the laws applicable in South Africa. Any dispute should first be raised with Spotless Solutions in good faith, and if it cannot be resolved informally, it may be handled in the competent courts or other lawful forum with jurisdiction.
Reference
HCCHClause 08
Spotless Solutions may update these Terms from time to time by posting a revised version on this website. Continued use of the website or our services after an update means you accept the revised Terms, and service enquiries may be made through the contact details published on the website.
Reference
UN Declaration